Engineering Services, Industrial Automation Systems and Custom Machines
These Terms & Conditions apply to engineering services, automation projects, prototypes, production equipment, software development, and related services provided by Saša Milovanović, s.p. ("Provider") to business customers ("Client").
The Provider specializes in custom-engineered solutions. Each project is individually defined according to the Client's technical requirements and operational needs.
Before project execution, the Client and Provider shall define the project scope, objectives, expected functionality, and acceptance criteria.
The Client is responsible for providing accurate and complete information regarding:
If requirements are incomplete or change during development, the Provider may propose adjustments to the project scope, timeline, and price.
Custom automation projects often involve development activities where the final solution is refined through testing and validation.
Unless explicitly guaranteed in writing:
The Provider will use professional engineering practices to achieve agreed objectives but cannot guarantee results dependent on unknown technical factors or third-party systems.
Any changes requested after project approval may affect:
Additional work caused by changes outside the original scope will be charged separately.
Where applicable, acceptance may include:
Acceptance criteria must be defined before testing.
Minor deviations that do not significantly affect the intended operation of the system shall not prevent acceptance.
The Provider designs systems according to available information and agreed conditions.
The Client is responsible for ensuring:
The Provider is not responsible for production losses caused by factors outside the delivered system.
Software developed by the Provider, including PLC programs, HMI applications, embedded software, scripts, and reusable libraries, remains the intellectual property of the Provider unless explicitly transferred by written agreement.
The Client receives the right to use delivered software as part of the supplied system.
Modification, copying, or reuse of software components outside the delivered equipment requires written permission.
The Provider retains ownership of:
Project-specific deliverables may be transferred according to the agreed contract.
Unless otherwise agreed, the Provider may use general knowledge gained during the project for future engineering activities.
Automation systems may include third-party components such as:
Warranty and support for such components are subject to the original manufacturer's conditions.
The Provider warrants that delivered systems conform to agreed specifications.
Warranty does not cover:
The Provider shall not be liable for indirect damages, including:
The Provider's liability is limited to the value of the affected project, unless mandatory law requires otherwise.
Both parties shall maintain confidentiality regarding technical, commercial, and operational information obtained during cooperation.
This obligation remains valid after completion of the project.
Payment terms are defined in the quotation or contract.
For custom equipment projects, the Provider may require milestone payments, including:
These Terms are governed by the laws of Slovenia.
Any disputes shall be resolved by the competent court according to applicable jurisdiction.